Privacy Policy

Here’s the updated privacy policy with the email and address added:

Last updated: [17/06/2026]

This Privacy Policy explains how Njord Aquarium Products collects, uses and protects personal information when you use our website, contact us, make an enquiry, or interact with us online.

Our website is: www.njordaquarium.co.uk

1. Who we are

Njord Aquarium Products is an aquarium product brand supplying products for reef, freshwater and aquascaping use.

For privacy-related enquiries, please contact us at:

Email: info@njordaquarium.co.uk
Business name: Njord Aquarium Products
Address: Unit 1a Stonerigg Works, Armadale, EH48 3JX

2. Information we collect

We may collect the following information when you use our website or contact us:

Your name

Email address

Phone number, if provided

Business name, if provided

Enquiry details

Stockist or trade enquiry information

Website usage information, such as pages visited and basic analytics data

Any other information you choose to send to us

We only collect information that is relevant to your enquiry, order, trade interest, or use of our website.

3. How we use your information

We may use your personal information to:

Respond to enquiries

Handle stockist or trade requests

Provide product information

Manage customer or retailer relationships

Improve our website and services

Keep records of communication

Send updates or marketing emails, where you have agreed to receive them

Comply with legal or business obligations

4. Lawful basis for using your information

We use personal information only where we have a lawful reason to do so. This may include:

Consent — for example, if you sign up to receive marketing emails

Contract — where we need your information to provide products, services or respond to a trade request

Legitimate interests — for example, to respond to enquiries, manage business relationships and improve our website

Legal obligation — where we are required to keep certain records

5. Marketing

We will only send marketing emails where we are allowed to do so by law.

You can unsubscribe from marketing emails at any time by using the unsubscribe option in the email or by contacting us directly.

We will not sell your personal information to third parties.

6. Cookies and website analytics

Our website may use cookies and similar technologies to help the site work properly, understand how visitors use the website, and improve the user experience.

Essential cookies may be used to make the website function correctly.

Non-essential cookies, such as analytics or marketing cookies, should only be used where you have given consent through the website cookie banner or settings.

You can usually manage cookies through your browser settings.

7. Sharing your information

We may share personal information with trusted third parties where necessary, such as:

Website hosting providers

Email or contact form services

Analytics providers

Delivery or fulfilment partners, if applicable

Professional advisers, where required

Legal or regulatory authorities, if required by law

We only share information where necessary and expect third parties to handle it securely.

8. How long we keep your information

We keep personal information only for as long as needed for the reason it was collected.

Enquiry information may be kept for a reasonable period so we can manage follow-up questions, trade requests or customer support.

Information required for legal, tax or accounting purposes may be kept for longer where required by law.

9. How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

However, no website or online service can be guaranteed to be completely secure.

10. Your rights

Under UK data protection law, you may have the right to:

Access the personal information we hold about you

Ask us to correct inaccurate information

Ask us to delete your information

Ask us to restrict how we use your information

Object to certain types of processing

Ask for your information to be transferred

Withdraw consent, where consent is the lawful basis

To exercise your rights, please contact us using the details above.

11. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office.

Website: www.ico.org.uk

12. Changes to this policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a new “last updated” date.